Shipping & Handling
Please allow 5-10 business days for the arrival of your merchandise based on availability of products and credit approval. If an item is unavailable or will be delayed we will notify you via e-mail. We ship via UPS anywhere in the Continental United States. We do not ship to PO boxes so be sure to include a street address. Orders placed to Canada, Hawaii & Alaska are Express ship only and will be charged an additional $15. If you would like to place an overseas order please e-mail us at info@ravinstyle.com for our terms and conditions.

Rates

Messenger Service
We offer messenger service only in Manhattan for $17 based on availability of products and credit approval. The customer must be available to sign for the package at the scheduled drop off time and location.

Return/Exchange Policy
We will be happy to make an exchange or refund your credit card for any purchase that you are not 100% satisfied with, within 14 days of the ship date. There is a 50% restocking fee of merchandise returned after the 14 days. The item(s) must be returned unworn, in perfect condition bearing the tags and/or any special protective or packing materials. Please ship back securely packed, insured and with a request for signature for your own protection. Customized/personalized items, intimates and some sale merchandise are non-refundable.   There is a $7 shipping fee for exchanges.

Please note that shipping and handling fees are non-refundable.

Final Sale Items
On occasion we will offer our customers deep discounts on specific items. Because of the drastic markdowns, these items are marked FINAL SALE, and cannot be returned for a refund OR exchanged. We know you love getting a great deal, and we're happy to offer you bargains you won't find anywhere else. We just ask that you think before you click- once you purchase these items, we cannot offer you a return or an exchange if they do not fit.

Express Shipping
If you need to have you order rush shipped please contact us at info@ravinstyle.com to confirm the availability of the item you would like to ship and our rush options.

Gift Wrapping
You shop and we'll wrap. For a charge of $7 we lovingly box or bag your gift and seal it with ravinstyle satin logo ribbon and gift note. We also offer designer specialty occasion cards for an additional cost.

Account Information
You may access your account, password and order information by clicking on my account on the toolbar. If your are experiencing difficulty placing your order, have any questions regarding an existing order or are experiencing technical difficulties please contact us for assistance at info@ravinstyle.com or call us at 212.965.9626.

E-mail Newsletter
Click here to sign up for our weekly html e-mail. We will let you know about new products, trend watches, sales and promotion happening daily at Ravinstyle.com. Ravinstyle is dedicated to responsible e-mailing and will never disclose your personal or e-mail information. All e-mails are related to Ravinstyle products and partner promotions.